Ordering
We require a minimum order of ₱1,000.
We operate from Mondays through Saturdays with an order cut-off of 4pm. Orders passed cut-off for a given day will be processed for the following business day. We are closed on Sundays and holidays.
Deliveries
For orders before cut-off, we strive to deliver to you on the same day, except if otherwise communicated. Reasons for delay are often associated with availability of stocks or logistic concerns. Our rates are tiered based on your location and cost of your basket.
Delivery Fees
Free Delivery
All orders to Ayala Alabang, Filinvest, BF Homes 1 and 2, Bule and Cupang
All orders ₱3,500 and above
Orders between ₱1,000 and ₱3,500
₱200 for Las Piñas, Parañaque and Muntinlupa outside free zone
₱250 for Makati, Pasay, Pateros and Taguig
₱300 for QC, Manila, San Juan, Mandaluyong, Pasig and select Cavite towns and cities
₱350 to Caloocan, Malabon, Navotas, Marikina, Valenzuela and select Rizal towns and cities
Unsuccessful Deliveries
Only 1 attempt to deliver will be made on the date and time agreed. We allow a waiting period at your venue of up to 15 minutes, after which your order will be cancelled. If the delivery is unsuccessful, we will cancel your order without a refund. Unsuccessful deliveries may be caused by, but not limited to, no recipient at the delivery location, no road access to the address provided, or unsuccessful contact attempts by the delivery personnel. If a delivery is unsuccessful due to limitations from ourselves or our third-party, it will not constitute part of the above and will still be served by us.
Cancellations
All orders are considered final and cannot be modified or canceled once the order is placed. Please make sure everything is correct before checking out.
Returns
Once an order is accepted either by you/ your representative, it is deemed satisfactory. If there is any issue with your order please contact us immediately so that we can evaluate the issue and make it right. We may ask for the items to be returned and/or photos for more information. If we indeed find that order quality has been compromised, we will offer an exchange of item/s. We do not provide refunds.
